Bookafela | Shop Best Book Collection

Frequently Asked Questions

Orders and Shipping

Shipping costs vary depending on the destination and shipping method selected. You can find shipping costs for your specific order during the checkout process.

Yes, we do offer international shipping. However, shipping times and costs may vary depending on the destination country.

If you need to change your shipping address, please contact our customer service team as soon as possible. We will do our best to update your shipping information, but please note that once an order has shipped, we cannot make any changes to the shipping address.

If your order is lost or damaged during shipping, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order in a timely manner.

Product Information

Unfortunately, we cannot guarantee that we will have every book available. However, you are welcome to contact our customer service team to request a book, and we will do our best to locate it for you.

Yes, we do offer gift wrapping and personalized messages for orders. During the checkout process, you will have the option to select gift wrapping and add a personalized message to your order.

We do our best to ensure that our books are in good condition. However, as many of our books are used, there may be some signs of wear and tear. We provide a detailed description of the condition of each book on its product page, so please read the description carefully before making your purchase.

Yes, we sell both new and used books. The condition of each book is clearly stated on its product page, so you can make an informed decision before making your purchase.

Yes, we offer book recommendations on our website, and we also have a book club that you can join. Please visit our website for more information.

Payment and Security

No, we do not store your payment information on our servers. All payments are processed through a secure third-party payment gateway.

At this time, we do not offer payment plans or financing options.

You will receive a confirmation email once your payment has been processed successfully. If you do not receive a confirmation email, please contact our customer service team.

Yes, we understand that mistakes can happen. If you accidentally purchase the wrong item, please contact our customer service team as soon as possible. We will do our best to assist you with a return or exchange, depending on the specific circumstances. Please note that certain conditions may apply, such as the item being unused and in its original packaging. Our customer service team will guide you through the process and ensure that you are satisfied with the outcome.